Success with Etiquette™ Business Etiquette Training

"The nucleus of a prosperous relationship depends upon how you make a person feel."  

Success with Etiquette™

 Administrative Support Associates (ASA) provides business etiquette training and professional development services to agencies, businesses, and individuals.  We work with our clients to help them gain a competitive edge by strengthening their professionalism, corporate image, and productivity.  We facilitate on-site trainings through keynotes, seminars, workshops, and private etiquette consultations.

After years of interviewing job candidates and observing employees who lacked good manners and business etiquette skills, Shawn created the Success with Etiquette™ Training Program to help your employees enhance their business and social skills to project a poised, polished, and professional image to create a positive first impression and exceed your customer expectations!

In today’s fiercely competitive global markerplace, technical knowledge and expertise is no longer enough to ensure workplace success.  The ability to get along well with others, practice good manners, build customer loyalty, and deliver superior customer service is essential to business growth and career success.  Companies hire individuals who fit the image and culture of their organization.  People do business with people they trust and who reflect their value system. 

Success with Etiquette™ teaches valuable strategies to help your employees understand the principles of proper etiquette and how dress, body language, communication and social skills can enhance or undermine your corporate image, workplace success, business growth, and reputation with clients and customers.  Practicing good manners shoud be a way of life and business etiquette can be one of your most valuable assets that differentiate you from the competition.

Global Etiquette & Customer Service

Your global image should represent a universal standard of professionalism and good manners that does not waiver.  Negative first impressions and bad manners are deal breakers.  The cultivation of professionalism is an integral part of your business development that enables you to build effective relationships to gain access to opportunities.

Success with Etiquette™ gives your employees the tools they need to polish your interpersonal “soft” skills to become socially  at ease and adept in diverse business and social settings.  The program benefits all professional levels and will enable your business to implement uniform standards of excellence to reinforce your corporate values to supervisors, managers, executives, and front-line employees with regard to appearance, attitude, speech, conflict resolution, and delivering superior customer service to create a positive first impression.  

Customer service orientation is a key component of our training because providing superior customer service is the most effective way to differentiate your business from the competition.

Success with Etiquette™ training sessions are highly interactive, educational, and entertaining.  Trainings are customized to your specific needs and we offer you the flexibility to add or highlight topics related to your particular situation.  Materials covered benefit all industry sectors and professional levels - basic, intermediate, advanced and executive.

The Success with Etiquette™ Training Program syllabus is customized to your specific needs and we offer you the flexibility to add or highlight topics related to your particular situation.

Success with Etiquette™ Training Syllabus: